DBS mobile app customers face intermittent access on Monday

DBS and POSB customers had difficulties accessing the bank’s mobile apps on Monday (Jun 2) afternoon.

More than 1,000 reports were made on outage tracking site Downdetector since around 2pm, mostly for mobile login and mobile banking issues.

Digibank app customers were either unable to log in to their accounts, according to online forums and comments on DBS’ Facebook page.

In November 2023, the Monetary Authority of Singapore (MAS) imposed a six-month pause on non-essential activities on DBS, after it had repeated disruptions to its digital banking services.